YI Pro 2K 4PC Home Security Camera, 2.4Ghz Indoor IP Camera with Person, Vehicle, Animal Detection, Phone App for Baby, Pet, Dog Monitoring, Works with Alexa and Google Assistant
The product price covers all customs duties and fees, with no additional charges upon delivery.
Product Description
Brand: YI
Features:
- 2K Super Clear Video & Image Quality: View every event in 2K super clear image quality so you see exactly what is happening inside your home. Upgraded 3 million pixels, up to 2304 x 1296 resolution, for clarity in every angle.
- Smart AI Motion Detection: YI cloud storage comes with the latest in Smart AI capabilities which can distinguish Person, Vehicle, or Animal accurately and reduce false alarms significantly (Subscription Needed)
- Enhanced Night Vision: Equips with 940-nm infrared lights, a high-sensitivity image sensor and F1.4 large aperture lens, YI 2K home camera captures detailed images even in low-light conditions.
- Secure Cloud Storage and Local SD Card: Store your data and recordings locally with an extra microSD card (up to 128GB, not included) or in the cloud. YI Cloud offers loop-recording with no storage limit, so even if your camera is stolen or damaged, your footage will still be secure and accessible on the cloud.The SD Card must be formatted to FAT32 as the camera does not support exFAT.
- Works with Alexa and Google Assistant: Use your voice command to turn on YI camera for home security or view your camera live stream on Echo Show or any screen-based Alexa device or Google Chrome Cast.
Binding: Tools & Home Improvement
model number: YYS.62121
Part Number: YYS.62121
EAN: 6970171177891
Package Dimensions: 12.5 x 8.4 x 2.9 inches
Shipping policy
Shipping & Delivery
Free Shipping on all orders, no minimum required.
Estimated Delivery Times:
- USA: 2 to 4 business days (Monday to Friday)
- International: 6-12 business days (Monday to Friday)
- Germany: 2 to 5 business days (Monday to Friday)
- Other European Countries: 4-7 business days (Monday to Friday)
Order Processing:
Orders are processed within 1-3 business days. Weekend or holiday orders are processed on the next business day.
Return and Refund Policy
Returns:
Return items within 30 days if unused, with tags and packaging. Contact contact@slinsed.com for return instructions.
Damages & Issues:
Report defects or incorrect items immediately for resolution.
Defective Items:
Return malfunctioning items within 14 days for store credit.
Change of Mind:
Return unused items within 14 days by contacting contact@slinsed.com.
Exchanges:
Initiate exchanges within 14 days. Return shipping is at your expense.
Incorrect Product:
Return wrong items within 14 days for a full refund.
Warranty Policy
Limited Warranty & Customer Support
This warranty applies to eligible products purchased directly from Slinsed Authorized Stores and is non-transferable. It excludes accessories, consumables, and second-hand items.
Coverage:
- Defective products: Repair or replacement within 12 months.
- Shipping: Slinsed covers return and reshipping costs for eligible claims.
Exclusions:
- Damage from misuse, wear and tear, accidents, or unauthorized repairs.
- Commercial use, second-hand items, and free products.
How to Get Service:
Contact contact@slinsed.com for assistance.
Warranty Claim:
Email us with your order details and product issue.
This warranty provides specific legal rights, with additional rights depending on local laws.
FAQs
Frequently Asked Questions (FAQs)
1. How do I place my order?
To place an order, select the desired items on the product page, click the “Add To Cart” or “Buy Now” button, and proceed to the checkout page to complete your purchase. You will receive a confirmation email once your order is placed.
2. How long will it take to ship my order?
Orders are generally shipped within 1-3 business days. Delivery times vary depending on your location:
- USA Standard: 2 to 4 business days (Monday to Friday)
- International: 6-12 business days (Monday – Friday).
- Germany: 2 to 5 business days (Monday to Friday)
- Europe Zone: 4-7 working days (Monday – Friday).
3. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier's website.
4. What should I do if my tracking number isn’t working?
Tracking numbers can take 1-4 business days to be updated in the carrier's system. If the tracking number is still not working after this period, please contact us.
5. What should I do if I made a mistake with my order?
If you need to update your order (size, color, quantity, or shipping address), please contact us within 12 hours of placing the order. We will gladly assist you in making the necessary changes.
6. Can I cancel an order?
Orders can be canceled within 12 hours of placement. After this period, the order may be processed and shipped. Please contact us with your order details to request a cancellation.
7. What types of payments do you accept?
We accept most major credit cards, including Visa, Mastercard, Discover, and American Express, as well as Apple Pay.
8. How secure is my personal information?
We adhere to the highest security standards to protect your personal information. All payment transactions are SSL-encrypted and securely processed by our credit card provider.
9. What is your return and refund policy?
We have a 30-day return policy. Items must be in the same condition as received, with tags, and in the original packaging. To start a return, contact us at contact@slinsed.com. For more details, please refer to our Return and Refund Policy.
10. What if I receive a damaged or incorrect item?
Please inspect your order upon reception. If the item is defective, damaged, or incorrect, contact us immediately. We will evaluate the issue and make it right.
11. Do you offer warranties or guarantees on your products?
Some of our products come with manufacturer warranties or guarantees, which will be indicated on the product page. For specific inquiries, please contact our customer service team.
12. Do you offer discounts for bulk purchases or for specific industries?
Yes, we offer discounts for bulk orders and have special pricing for certain industries. Please contact our sales team for more information.
13. What happens if my package is lost or damaged during shipping?
If your package is lost or damaged during shipping, please contact our customer service team immediately. We will work with you to resolve the issue and either replace your order or issue a refund.
14. How can I change something in my order after it has been placed?
If you need to make a change to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request. If the order has already shipped, you may need to return the item for a refund or exchange.
15. How can I contact Slinsed for further assistance?
For any questions or concerns, you can reach us via email at contact@slinsed.com. or by phone at +1 202 510 8247. Our support hours are from 8 AM to 7 PM.
16. What security measures do you have in place to protect my personal information?
We use a combination of encryption technologies, firewalls, and other security measures to protect your information from unauthorized access, use, or disclosure.