Privacy policy
Privacy Policy
Last Updated: February 10, 2024
At Slinsed (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase on www.Slinsed.com (the "Site"). Please read this policy carefully to understand how we handle your personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically for any updates.
Information We Collect
We collect personal information to provide and improve our services. The types of information we collect depend on how you interact with the Site, such as through purchases, account creation, or customer support. In the last 12 months, we have collected and used the following types of personal information:
- Contact Information: Name, email address, phone number, shipping and billing addresses.
- Order Information: Billing and shipping details, payment information.
- Account Information: Username, password, and security details for your account.
- Customer Support Details: Any information shared during interactions with our support team.
In addition, we automatically collect usage data such as device information, browser type, IP address, and cookies to enhance your experience and optimize our services.
Automatically Collected Information
We automatically collect certain data when you visit our Site, including:
- Device Information: Information about the device and browser you use to access the Site.
- Network Information: Your IP address and network-related data.
- Cookies: We use cookies and similar technologies to improve your experience on our Site. For more information on our cookie usage, please review Shopify's Cookie Policy.
Information From Third Parties
We may obtain additional personal information from third-party sources, such as payment processors or business partners, to complete transactions, process orders, and enhance your experience.
How We Use Your Personal Information
We use the personal information we collect for several purposes, including:
- Providing Services: To process orders, manage your account, facilitate returns, and handle payments.
- Marketing and Advertising: To send promotional emails and display personalized ads.
- Security and Fraud Prevention: To detect and prevent fraudulent activity or unauthorized access.
- Customer Support: To address inquiries, resolve issues, and improve our offerings.
Cookies and Tracking Technologies
We use cookies to enhance the functionality and performance of our Site. You can manage your cookie preferences through your browser settings, but doing so may affect your experience on the Site. Additionally, our Site recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of data sharing for targeted advertising.
How We Disclose Your Personal Information
We share your personal information with third parties in the following circumstances:
- Service Providers: We may share data with vendors who assist with payment processing, customer support, IT management, and analytics.
- Business Partners: For marketing, operational, and joint promotional purposes.
- Legal Compliance: To comply with legal obligations, protect our rights, and enforce our policies.
We may also have "sold" or "shared" your personal information for marketing purposes in the past 12 months, including identifiers like your name, email address, and purchase history.
Third-Party Websites and Links
Our Site may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices or content.
Children’s Privacy
The Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us, and we will take steps to remove it.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we recommend that you safeguard your account credentials. We retain your personal information only as long as necessary to fulfill our business, legal, and operational obligations.
Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
- Access: The right to know what personal data we hold about you.
- Delete: The right to request the deletion of your personal information.
- Correct: The right to request corrections to inaccurate information.
- Portability: The right to receive a copy of your personal data.
- Opt-Out: The right to opt-out of the sale or sharing of your data for targeted advertising.
- Restrict Processing: The right to limit how we process your data.
- Withdraw Consent: The right to withdraw consent for data processing at any time.
To exercise these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.
Complaints
If you have any concerns or complaints regarding how we handle your personal information, please contact us. You also have the right to file a complaint with your local data protection authority.
International Users
If you access the Site from outside the United States, please note that your data may be transferred to countries with different data protection laws. We ensure adequate safeguards are in place, such as Standard Contractual Clauses, to protect your data.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@slinsed.com
- USA Address: 7990 Baymeadows Rd E, Jacksonville, FL 32256, USA
- Germany Address: Landwehrstraße 75, 64293 Darmstadt, Germany
For data protection inquiries, Slinsed is the data controller of your personal information.
Thank you for trusting Slinsed with your personal data!