WYZE Cam OG Indoor/Outdoor 1080p WI-Fi Smart Home Security Camera with Color Night Vision, Built-in Spotlight, Motion Detection, 2-Way Audio, Compatible with Alexa & Google Assistant, White (2-Pack)
The product price covers all customs duties and fees, with no additional charges upon delivery.
Product Description
Brand: WYZE
Color: White
Features:
- Live Streaming with Color Night Vision - Keep an eye on your home 24/7 with our security cameras, featuring 1080P HD video and vibrant color night vision, ensuring you never miss a moment, day or night.
- Indoor/Outdoor - The OG security camera is designed for both indoor and outdoor use. It is IP65 rate, perfect for monitoring your yard or your kids' room. Wyze Outdoor power adapter (sold separately) is necessary for outdoor use.
- Instant Motion and Sound Alerts - Stay informed with instant notifications sent to the Wyze app whenever it detects motion or sound. You can adjust sensitivity with Motion Detection Zones or easily turn off notifications whenever needed.
- Two Recording Options - Enjoy secure cloud recording with Cam Plus or Cam Unlimited (subscription required) for detecting people, packages, pets, and vehicles. Alternatively, you can insert a microSD card (sold separately) for local video storage.
- Enhanced Two-Way Audio - Communicate effortlessly with guests or check in on pets using the upgraded two-way audio feature of this indoor camera, allowing you to see, hear, and speak from anywhere.
Binding: Tools & Home Improvement
Release Date: 06-06-2023
model number: WYZECGS
Part Number: WYZECGSX2
Details: Introducing Wyze Cam OG. The industry shattering Wyze Cam that catapulted the company into 6 million households today, is back and better than ever. We’ve upgraded everything that matters most. Load live HD video 50% faster than our best-selling Wyze Cam v3 so you never miss a moment. See in full color, even in the darkest of nights with our stunning clear 1080p Color Night Vision. Speak and hear with enhanced clarity through an upgraded speaker and microphone system. Confidently mount outdoors in rain or snow with a hardened IP65 weatherproof rating. Connect and mount a second Wyze Cam OG on top of one another to get a wider field of view, or zoom in 3X with Wyze Cam OG Telephoto (sold separately) and view them from one screen in the Wyze app with picture-in-picture (PIP), just tap to pop in and out of either camera. Included with Wyze Cam OG is a 360° non-slip tabletop stand with a quick-connect wall mounting system that takes less than 60 seconds to complete. Outdoor power adapter sold separately.
EAN: 0810083472553
Package Dimensions: 6.3 x 5.0 x 2.5 inches
Shipping policy
Shipping & Delivery
Free Shipping on all orders, no minimum required.
Estimated Delivery Times:
- USA: 2 to 4 business days (Monday to Friday)
- International: 6-12 business days (Monday to Friday)
- Germany: 2 to 5 business days (Monday to Friday)
- Other European Countries: 4-7 business days (Monday to Friday)
Order Processing:
Orders are processed within 1-3 business days. Weekend or holiday orders are processed on the next business day.
Return and Refund Policy
Returns:
Return items within 30 days if unused, with tags and packaging. Contact contact@slinsed.com for return instructions.
Damages & Issues:
Report defects or incorrect items immediately for resolution.
Defective Items:
Return malfunctioning items within 14 days for store credit.
Change of Mind:
Return unused items within 14 days by contacting contact@slinsed.com.
Exchanges:
Initiate exchanges within 14 days. Return shipping is at your expense.
Incorrect Product:
Return wrong items within 14 days for a full refund.
Warranty Policy
Limited Warranty & Customer Support
This warranty applies to eligible products purchased directly from Slinsed Authorized Stores and is non-transferable. It excludes accessories, consumables, and second-hand items.
Coverage:
- Defective products: Repair or replacement within 12 months.
- Shipping: Slinsed covers return and reshipping costs for eligible claims.
Exclusions:
- Damage from misuse, wear and tear, accidents, or unauthorized repairs.
- Commercial use, second-hand items, and free products.
How to Get Service:
Contact contact@slinsed.com for assistance.
Warranty Claim:
Email us with your order details and product issue.
This warranty provides specific legal rights, with additional rights depending on local laws.
FAQs
Frequently Asked Questions (FAQs)
1. How do I place my order?
To place an order, select the desired items on the product page, click the “Add To Cart” or “Buy Now” button, and proceed to the checkout page to complete your purchase. You will receive a confirmation email once your order is placed.
2. How long will it take to ship my order?
Orders are generally shipped within 1-3 business days. Delivery times vary depending on your location:
- USA Standard: 2 to 4 business days (Monday to Friday)
- International: 6-12 business days (Monday – Friday).
- Germany: 2 to 5 business days (Monday to Friday)
- Europe Zone: 4-7 working days (Monday – Friday).
3. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier's website.
4. What should I do if my tracking number isn’t working?
Tracking numbers can take 1-4 business days to be updated in the carrier's system. If the tracking number is still not working after this period, please contact us.
5. What should I do if I made a mistake with my order?
If you need to update your order (size, color, quantity, or shipping address), please contact us within 12 hours of placing the order. We will gladly assist you in making the necessary changes.
6. Can I cancel an order?
Orders can be canceled within 12 hours of placement. After this period, the order may be processed and shipped. Please contact us with your order details to request a cancellation.
7. What types of payments do you accept?
We accept most major credit cards, including Visa, Mastercard, Discover, and American Express, as well as Apple Pay.
8. How secure is my personal information?
We adhere to the highest security standards to protect your personal information. All payment transactions are SSL-encrypted and securely processed by our credit card provider.
9. What is your return and refund policy?
We have a 30-day return policy. Items must be in the same condition as received, with tags, and in the original packaging. To start a return, contact us at contact@slinsed.com. For more details, please refer to our Return and Refund Policy.
10. What if I receive a damaged or incorrect item?
Please inspect your order upon reception. If the item is defective, damaged, or incorrect, contact us immediately. We will evaluate the issue and make it right.
11. Do you offer warranties or guarantees on your products?
Some of our products come with manufacturer warranties or guarantees, which will be indicated on the product page. For specific inquiries, please contact our customer service team.
12. Do you offer discounts for bulk purchases or for specific industries?
Yes, we offer discounts for bulk orders and have special pricing for certain industries. Please contact our sales team for more information.
13. What happens if my package is lost or damaged during shipping?
If your package is lost or damaged during shipping, please contact our customer service team immediately. We will work with you to resolve the issue and either replace your order or issue a refund.
14. How can I change something in my order after it has been placed?
If you need to make a change to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request. If the order has already shipped, you may need to return the item for a refund or exchange.
15. How can I contact Slinsed for further assistance?
For any questions or concerns, you can reach us via email at contact@slinsed.com. or by phone at +1 202 510 8247. Our support hours are from 8 AM to 7 PM.
16. What security measures do you have in place to protect my personal information?
We use a combination of encryption technologies, firewalls, and other security measures to protect your information from unauthorized access, use, or disclosure.